Delivery & Shipping Information
To ensure you can plan with confidence, please review the details regarding our production and shipping processes.
1. Production & Processing Timeline
Standard Duration: Standard production generally requires 7–14 business days from the final confirmation of your artwork and order details.
Rush Services: Expedited production (Rush Service) may be available for select items. Please contact us in advance if you require a shorter turnaround time.
2. Shipping Options
Carrier Partners: We partner with reliable and established carriers, including UPS, FedEx, DHL, and USPS, for both domestic and international shipments.
Service Levels: We offer standard ground shipping across the United States, and expedited options (such as 2-Day and Overnight) can be arranged upon request.
3. Delivery Costs
Calculation: Shipping charges are calculated based on the order size, weight, and final destination.
Quotation: Estimated shipping fees will be detailed in your official Order Quote.
Promotions: Free shipping promotions may occasionally be available on select products or high-volume (Bulk) orders.
4. International Shipping
Global Service: We proudly offer worldwide shipping services.
Customer Responsibility: Customers are fully responsible for all Customs Duties, Taxes, or Import Fees levied by the destination country.
5. Order Tracking
Tracking Number: You will receive a Tracking Number via email as soon as your order has shipped.
Real-Time Monitoring: You can monitor the real-time status of your shipment directly on the carrier's website.
6. Damaged or Lost Packages
Notification: If your order arrives damaged or fails to arrive within the expected timeframe, please notify us within 7 days of the scheduled delivery date.
Resolution: We will promptly work with the shipping carrier to resolve the issue and arrange for a replacement or refund as necessary.
If you have any specific inquiries regarding delivery options, please feel free to reach out to our team.